Services

Iron Relay provides business systems, automation, and digital implementation. Engagements are scoped in writing. We do not sell telecom minutes, AI platform licenses, or revenue guarantees.

Customer intake, qualification, routing & lead capture

Design and configure how inbound customers are greeted, qualified, logged, and routed — including after-hours and overflow scenarios. Typical deliverables: intake scripts, routing rules, escalation paths, test plans, and operator SOPs.

Workflow & process automation

Automate repeatable operational steps: notifications, status updates, handoffs between roles, and checklist-driven processes. We prefer durable, maintainable setups over fragile “AI magic.”

Websites, landing pages & quote/contact/booking flows

Professional sites and conversion flows for service businesses: clear offers, contact forms, quote requests, and booking paths. Calm B2B presentation — no fake urgency or invented social proof.

Lightweight business tools & apps

Small internal or customer-facing tools when spreadsheets and email threads stop scaling — dispatch boards, intake workspaces, simple trackers, and similar utilities.

Business process audits & scoped implementation

Document how work actually flows today, identify gaps, and deliver a written scope for implementation. Useful before buying tools or expanding automation.

Vendor ownership: When a third-party product is involved (for example a virtual receptionist or voice platform), the customer creates and owns the account, pays the vendor directly, and remains responsible for that vendor’s fees and terms. Iron Relay provides implementation, configuration, QA, and limited post-go-live tuning — we are not the underlying vendor.

See the current flagship offer for a packaged example, or contact us for other scoped work.