Current offer: Emergency Lead Capture System

A packaged implementation example for Houston-area water mitigation and restoration service businesses. This is a flagship product — not the full Iron Relay identity. Other systems work is available by scoped engagement.

One-time implementation

$2,000 USD

Iron Relay configures customer intake, qualification, and routing of inbound emergency-related calls using a customer-owned virtual receptionist / voice vendor account. Deliverables focus on process design, configuration assistance, testing, documentation, and a limited tuning window.

What is included

  • Kickoff and onboarding questionnaire review
  • Assistance configuring greeting, disclosure, intake tree, service area, and escalation on the customer’s vendor account
  • Structured test campaign (scenarios for common emergency intake paths)
  • Operator SOP / handoff documentation and walkthrough
  • Go-live support for routing flip (customer controls carrier forwarding)
  • 14-day tuning period after go-live for in-scope fixes and adjustments

Important limitations (please read)

  • Customer owns and pays the receptionist/voice vendor separately. Iron Relay is the implementer/configurator — not the telecom or AI platform vendor.
  • No job, revenue, insurance, call-volume, or ranking guarantee. Results depend on your market, staffing, vendor uptime, and caller behavior.
  • On-call staff answer rates and job acceptance remain your responsibility.
  • Vendor outages and plan limits are between you and the vendor.
  • Work outside the signed inclusions requires a written change order.

Refund posture (summary)

StageRefund
After payment, before build/test begins (optional 48-hour cooling-off)Full refund minus third-party costs already incurred (usually none)
After build or test calls beginNo refund
After go-liveNo refund; remedy is the 14-day tuning period

Full detail: Refund & Cancellation Policy.

Fulfillment timing

Typical wall-clock with a responsive customer: about 5–8 business days from cleared payment to go-live, then 14 calendar days of tuning. Timeline depends on questionnaire completion, vendor collaborator access, and availability for transfer tests.

Iron Relay sells improved capture and routing of inbound callers — not more storms, not guaranteed bookings, and not insurance outcomes.
Interested in this package or a related scope?

Email ironrelay.ops@gmail.com with your company name and service area.

Email about this offer